Our experts deliver a full range of services, including analysis, building, running and supporting your platform.
Elision believes that a commerce solution should be scalable and extendable in its core architecture. This means that the platform can grow with the success of your brand, handling more requests and transactions. Also, a generic master data model is created from the start of the project, to allow additional markets, functionality, and touchpoints at any time.
Elision uses the hybris omni-commerce solution to integrate your digital and physical customer touchpoints onto a single platform.
The buying journey of the modern consumer is complex and challenging. They explore various digital and physical touchpoints, and expect a consistent, continuous and personalized experience on mobile, pc, tablet or in the store. All these encounters can only be made relevant by integrating different systems and unifying commerce processes throughout your organization.
Our B2C solutions are created with new design standards, like responsive and contextual design and are optimized for SEO. And advanced CMS system makes sure that content can be managed and personalized without IT involvement. A powerful search and navigation engine helps your visitors to discover your products and services. In this way we make sure that all the elements and functionality is in the place your visitors expect it to be.
Modern day B2B solutions inherit a lot of functionality from the B2C sites we encounter every day. Elision uses their experience to enhance the B2B buying processes, but respecting the typical functionality that is expected by professional customers. These functionalities include personalized catalogs and pricing, replenishment orders and approval processes.
These portals can also be used as an additional communication channel for sales managers, so they can acquire a better insight in the interest and behavior of their accounts. Elements like recommendations, quoting engines and guided selling make sure that the technology is used as an extension to personal communication.
Consistent data is one of the major assets for every brand or company. A rich product with all the relevant information is the next best thing from a hands-on experience. When a customer finds all this information in your store or on the online touchpoint, he will be more likely to buy, less like to explore other options and also less focused on the price. The quality of the product information is also important for relevant product comparison, a reliable search experience and content marketing in general.
PIM solutions aggregate data from different sources and allow product managers, marketers and external stakeholders like suppliers to work together simultaneously. Flexible approval processes and workflows provide a faster time to market and quick adaption to new business requirements. Multiple catalogs can be managed and shared among the organization, offering the same consistent information everywhere.
One of the major differentiators in commerce today is the speed of delivery. Customers expect multiple fulfillment options, selecting when and where they buy, receive, pick up and return their order. You cannot afford to be slowed down by complex business processes and various dependencies, like central warehouse management, traditional stores and partners for drop shipment.
In OMS, agile management tools support your ERP and WMS systems in processes like picking, packing, returns and refunds. So you can provide customers the flexibility they expect, and also acquire more insights in inventory and stock overhead.