SAP CX Expert

Elision has been awarded the highest grade of SAP CX Expertise in end-to-end digital transformation.

  • First SAP partner in the Benelux
  • CRM specialisations: SAP Commerce Cloud - SAP Emarsys - SAP Customer Data Management Solutions


Understanding your customer journey is crucial. Elision can help you find the ideal approach for your:

  • e-commerce website
  • customer journey
  • GDPR-proof privacy and communication preferences
  • online and offline customer data integration

When it comes to SAP, we specialise in Commerce Cloud, Emarsys, Marketing Cloud, Customer Data Cloud and Customer Data Platform.

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Composable CX

Composable commerce (also known as the composable customer experience) is a modular ecosystem that helps you select the right commerce components, from backend to frontend. It also allows you adapt your e-commerce to your business insights and customer needs with the aim of creating unique and best-in-class user experiences.

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Customer case about Medi-Market

An online shopping experience with impact: for parapharmaceutical company Medi-Market, we virtually translated the physical pharmacy experience into a digital one using SAP Commerce Cloud, Algolia, and SAP Emarsys. Customers now enjoy a consistent experience both offline and online, facilitated by a widely extended webshop that will only show relevant search results. Through the transition from SAP Marketing Cloud to SAP Emarsys for their marketing activities, customers now encounter an online purchasing journey that is more personalized and memorable.

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Elision can support you in your composable CX needs

As a full-service CX partner, we help organisations transition to more sustainable customer experience management by offering proactive support. We scour our extensive SAP CX portfolio to offer best-in-breed platforms for solutions that take the digital experience to the next level.

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