In today’s digital world, exceptional customer experience is key. Elision offers a wide range of SAP CX solutions designed to optimize the entire customer journey, from initial contact to aftercare. Our diverse range of SAP CX Cloud products enables us to develop a seamless digital experience platform custom-designed to enhance your digital CX strategy.
SAP CX: solutions for all digital challenges
Explore our extensive suite of SAP CX solutions and modules, designed to meet the specific needs of your business. From e-commerce to marketing automation to customer service, our CX suite delivers powerful integrated platforms. Discover firsthand how to effortlessly manage all aspects of customer engagement.
E-commerce
Revolutionize your customers’ online shopping experience with our advanced CX e-commerce solutions. Enjoy a streamlined webshop, easy checkout and a uniform omnichannel experience. SAP Commerce Cloud optimizes your commercial operations for maximum impact.
Customer data
Don't let fragmented customer data and complex privacy and compliance challenges negatively impact your revenue. TheSAP Customer Data Platform offers real-time insights into customer behavior, identifies trends and ensures strict GDPR compliance.
Marketing
Make your customers feel heard at the right time and through the right channels. SAP Emarsys, the ultimate B2B marketing tool, automates the customer journey, personalizes communication based on customer data, and delivers valuable insights into the effectiveness of your marketing campaigns for a stronger ROI.
Customer service
Overcome challenges like insufficient customer insights, slow ticket responses and fragmented omnichannel experiences. SAP Service Cloud addresses these issues through integrated systems, automation and self-service options like chatbots to deliver personalized customer service.
Sales automation
Looking for insights into your sales figures? Want to spot the latest trends and enhance your ability to make immediate adjustments? SAP Sales Cloud is the ideal solution to address issues like unmanaged sales performance, disorganized customer data, outdated manual sales processes and ineffective team collaboration.
Composable CX: your best-of-breed approach
Do you dream of a seamless digital CX solution perfectly tailored to your business needs? Elision turns this dream into reality with Composable CX. Our SAP CX experts developed a modular CX package that perfectly aligns with your business goals. A central composable digital experience platform (DXP) integrates essential CX platforms using advanced APIs and gives you a strategic advantage. We only select features that genuinely enhance your business processes. The result is a robust and comprehensive platform that guarantees a superior customer experience.
Endless integration potential
When it comes to SAP CX platform integrations, we always go the extra mile. As your full-service partner, we integrate with affiliated, standalone technologies. Consider using Mirakl to set up online marketplaces, Vercel for efficiently hosting and deploying websites and apps, Contentful as a flexible headless CMS for content management, and Algolia to enhance the search experience. Many of these tools use AI-driven personalization to significantly improve the customer journey.
